Every order placed is packed and shipped with great love and attention.
However, it may happen that you are not satisfied after all, which is a shame, but it is no problem to return your product.
You have the right to cancel your order up to 14 days after receipt without giving any reason.
Step-by-step plan for return shipment:
1. First check whether your return meets the conditions:
- The item must be undamaged and unused.
2. Inform me via firstname.lastname@example.org.
3. Repackage the items (if possible) in the packaging in which you received the item.
4. Complete the Withdrawal Form (attached in package) and add it to your return.
You can find the form here, if it wasn't included: Withdrawal form.
5. The shipping costs are at the expense of the consumer.
6. As soon as your return has been received by me, I will refund the purchase amount to your bank account within 14 days.